The employees of your company determine the success of your company. Make sure you have the very best by strengthening your Human Resource Department!

Expert advice from Harlene Doane, DealerStrong’s COO, on how to develop talent within your dealership. She explains the 5 steps it takes to hire and train a millennial to become one of the best employees in your dealership.

Harlene Doane, the COO of DealerStrong, goes through the 10 most important policies/procedures the HR department should have in place. She explains how to minimize risk and reduce HR headaches.

Harlene Doane, DealerStrong’s COO, goes through the steps of how to hire, train, and retain your staff for higher profitability. She addresses the ugly word most businesses try to avoid: Turnover

The COO of DealerStrong, Harlene Doane, warns that many dealers have employees who are the equivalent of pickpockets and many of the pickpockets are working hard at making money from the dealer’s profits. Some are intentional about it and some are just taking advantage of YOUR poor policies and procedures because it’s easy. See if any of these seven things happen in your store.