Training
Just in the last three years, I’ve reviewed nearly 20,000 resumes and have lost track of the number I’ve reviewed, phone screened, and interviewed. This volume of candidate screening me an abundance of information and insight. I can predict answers often before I ask the questions in an interview. I know when an answer is
Recently, an applicant submitted a resume for a position we had open for a client. We reviewed the resume and wished to continue moving forward with the applicant, so we sent an email requesting an application be completed. His response was to complete every space with “see resume.” Needless to say, that didn’t work for
Do you have the right mix? I always get asked the two same questions about teams. The first, “How do you feel about being on a team?” Which is a crazy question to me. We are all members of different teams in life – family, sports, religious groups, communication organizations, and especially at work. Being
Have you ever tried to walk a mile from point A to point B blindfolded? Sound silly? This happens more often than we care to admit in dealerships. We have all sang the song and danced the dance. Set goals, make a plan. But remember, it is hard to achieve your dealership goals if you
Having worked in the Special Finance industry, first incorporating it into my retail stores beginning in late 1989 and then doing special finance training and consulting since early 2002, I have watched countless dealers “get in” the business and then “check out.” Why Dealers Get Into Special Finance The “get in” catalyst is often another dealer
